Customer Stories

The Practice Manager and Workflow

rick jones practice manager

Learn from our Practice Managers about how they implemented Workflow and live and breathe the principles everyday.

Very useful for clinicians and empowering staff.

Hemina Trivedi, Health Care Assistant, Shreeji Medical Centre

Dr Stephen Scott, The Prince of Wales Surgery NHS Dorset CCG

“I liked the look and feel of the module. This is already saving me time and helping consultations. The admin team are enjoying it. They are beginning to feel more helpful to both patients and the clinical team.”

Frees up GP time and gives me much more job satisfaction!

Bella Johnston, Workflow Administrator, Penryn Surgery in Cornwall

A GP view of Workflow

dr fiona bellringer

Find out about the GP’s experiences with Workflow and the benefits that Practice Unbound has provided.

Dr Dan Jenkinson, GP and Workflow GP Lead

Dr Dan Jenkinson, GP and Workflow GP Lead

“The impact on the administrative workload for GP’s has been fantastic to see. We used to see a lot of stuff that was irrelevant for our day-to-day work and now we’re just getting the detailed information we need to look after those patients more safely.

“The benefits of Workflow, beyond time saving are that the processes are done better. The Administrators, because they are reading the coding, are actually pick up more than the GP’s do.”

We are already using workflow and this programme has reinforced what we believed to be good practice, hoping to give confidence to staff who perhaps don’t use it as much as clinicians and the admin team.

Leanne Light, Practice Manager, Glan Yr Afron Surgery

Penryn Surgery's Story

90% of clinical correspondence processed through the Practice Unbound template, resulting in 13.2 hours per week of GP time saved.

The Workflow Administrator

A Workflow Administrator can manage up to 80% of the clinical correspondence through to completion for the Practice. Find out from the Workflowers how they use the online tool.

Want to learn how we can help you and your practice?

Get in touch with the Practice Unbound team to discuss which products are right for you